The following terms and conditions (below) govern the use of Anders services and products (“Anders”), which has been made available by Statement. (“Company” – STATEMENT REGN NO.: 53042206M).
Last updated: (6 December 2019).
Please read these Terms and Conditions carefully before using Anders and the website at https://meetanders.com.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Purchases If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card information, full name, billing and delivery address, phone number and email address.
Some parts of the Service are billed on a subscription basis (“Subscription(s)”).
Service begins as soon as your initial payment is processed and subsequently renewed automatically every month, until you cancel. If you cancel within 14 days of your order, you’ll be fully refunded.
Anders grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the Application solely for your personal, non-commercial purposes strictly in accordance with the terms of this Agreement.
The materials on Anders’ web site are provided “as is”. Anders makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Anders does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
You agree not to, and you will not permit others to: a) license, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Application or make the Application available to any third party.
Anders reserves the right to modify, suspend or discontinue, temporarily or permanently, the materials appearing on the website with or without notice and without liability to you. That may include content, photographic, or technical error.
Anders does not warrant that any of the materials on its web site are accurate, complete, or current.Anders may make changes to the materials contained on its web site at any time without notice. Anders does not, however, make any commitment to update the materials.
Our Service may contain links to third-party web sites or services that are not owned or controlled by Anders. Anders has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.
You further acknowledge and agree that Anders shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Any claim relating to Anders’ web site shall be governed by the laws of the Republic of Singapore without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
You may request a refund within the first 30 days of a purchase of any subscription plan.
Beyond the 30 day window there are no refunds for partial subscription plans under any circumstance, including cancellations and unused time on a plan. Upon cancellation you will have access to our service for the length of your current billing cycle.
You have ownership to all graphics and files we create during any month paid in full. You will provide all content/copy to be used in our designs. You agree that any materials/content provided to Anders are proofed read, edited and approved to be used in your designs and are not owned or trademarked by a different entity or individual. You are responsible that any materials provided can be legally used in our designs. We are not liable for the materials you provide as it pertains to license, copyright or trademark issues.
Anders is designed to provide small graphic design jobs for the reasonable use of an average business entity. We are not meant to be treated as a full-time graphic designer be it in-house or outsourced.
If you are not in alignment with our model, core values or are abusing our services or team in any way along the course of the subscription, including using our services for illegal or adult/pornographic we reserve the right to cancel your account.
While we do our best to deliver with minimal mistakes as much as we can. However due to the nature of creative design we are not able to guarantee all files delivered will be 100% error free. Upon file delivery at any stage of the process, you agree to review and proofread or edit all files for any errors or omissions and notify our team if any changes/revisions/corrections are needed. We will do our best to rush any edits to amend the mistakes. Anders is not responsible or liable for any losses or expenses incurred from errors or omissions.
We reserve the right to publish your work in our portfolio, social media or other communication efforts. If there is any content you prefer us to keep confidential and private, please let us know in your request.
Our work hours are between 9 AM to 6 PM from Mondays to Fridays, Singapore time. We have a lunch break of one hour between 12 PM to 1 PM.
We observe all Singapore national holidays, hence we will be closed on all public holidays based on Singapore’s national calendar for the year appropriately. Please refer to Singapore’s Ministry of Manpower for the dates: https://www.mom.gov.sg/employment-practices/public-holidays.
While we can accept unlimited requests, our output volume and rate of delivery depends on a number of factors, namely depending on request volume and complexity at one point in time. We will do our very best to work with you to accommodate and complete the jobs based on priority and your timelines but our suggestion is to not use our service for time sensitive requests until you and our team have matured in terms of working relationship.
A design round is how much we can deliver at one time per update. This design round depends on the complexity and total volume of your requests. Once a request is assigned to a designer, the design round is considered to have begun.
Requests or revisions will not be assigned if they are unclear, vague or missing required resources, assets such as photos and information. Usually any request or revision received before 6pm Singapore time will be assigned that business day.
These timelines may change due to the nature of our business and determined by Anders staff. We will make every attempt to deliver a request according to your timelines, however there is no guarantee.
If you have any questions about these Terms, please contact us at email@example.com.